Support

Need help with clarist? We’re here for you.

Contact Us

We aim to respond within 48 hours.

Frequently Asked Questions

Where is my data stored?

All your data is stored locally on your device. We do not have access to your lists or any personal information. Your data is included in your device’s iCloud or local backups.

Will I lose my data if I delete the app?

Yes. Since all data is stored on your device, uninstalling the app will remove your data. We recommend using the Export feature (Settings → Export) to back up your lists before uninstalling.

How do I transfer my lists to a new device?

Use the Export feature to save your lists as a file, then transfer that file to your new device (via AirDrop, email, or cloud storage) and use the Import feature to load them.

What’s included in the free trial?

You can create up to 5 lists during the 14-day free trial with full access to all features. After the trial, upgrade to keep creating new lists and access all features.

How do I restore my purchase on a new device?

Go to Settings within the app — your purchase will be restored automatically through the App Store if you’re signed in with the same Apple ID.

How does the grocery shopping feature work?

Create a grocery master list for each store that you frequently visit, then start a shopping trip. The app learns your route through each store over time and automatically sorts your list to match your shopping path. The more you shop, the smarter the sorting becomes. At the end of each trip, all items you were not able to get remain checked for the next trip.

Can I use clarist on my iPad?

Yes! clarist is a universal app that works on both iPhone and iPad, with a split-view layout optimized for larger screens.

Feature Requests & Feedback

We’d love to hear your ideas! Send feature requests and feedback to clarist.support@gmail.com.